TO OUR VALUED CUSTOMERS,

We are continuing to watch the COVID-19 situation as it unfolds with our commitment to our staff, customers, and the community being a top priority.

Management of waste is an essential service

We will continue to deliver Super Service. Our highest priority, as always, remains the health and safety of our customers and team members, as well as ensuring the stability and safety of our supply network. We have communicated the following measures to all our teams to support health & wellbeing during these times and always.

During customer interactions our employees will:

• Follow recommended social distancing practices
  • No handshakes or fist bumps – we will professionally acknowledge without contact
  • Maintain a 9-foot distance when speaking with on-site contacts
  • Before & after customer interaction – thoroughly wash hands when facilities available or utilize alcohol hand sanitizer when facilities not available
  • Do not attend site if feeling unwell – even if the feeling develops as the day progresses
  • Utilize alcohol wipes on community equipment such as on-site terminals & phones
  • Provide the option to customers for the technician to sign our electronic acknowledgement

We are currently taking the following precautions:

All team members returning from travel will discuss work return with their supervisor

• • Return to work decisions will be handled on a case by case basis
  • Team members returning from Covid-19 hot spots at time of travel will be required to work from home or stay home for 14 days following travel
  • We have shared best health practices and provide the most reliable up to date information from Health Canada, Center for Disease Control, and the World Health Organization
  • We encourage employees to stay home when feeling sick and are assisting with time-off

Waste Streams will Increase – Both Residential & Commercial

As people stay at home and consumer purchasing surges waste equipment will be tested.  We are committed to safely servicing the increased workload and providing the Super Service that we are known for. Thank you for your patience and rest assured we will service all your equipment needs.

For 42 years our customers have trusted us to maintain their waste equipment and ensure a healthy environment.  We take this trust seriously and continue to operate with honesty and integrity each day.